Les Grands Chais de France launches the web platform for the wine experiences offered by its maisons

Les Grands Chais de France presents SecretsdeCave.com, the web platform created to guide enthusiasts and wine lovers through the experiences offered by the Group’s wine-producing maisons.

An immersion in the French wine world

Through SecretsdeCave.com it is possible to purchase wines, book winery tours and tastings, personalise bottles for special occasions and discover everything about the wine world surrounding Les Grands Chais de France: Alsace, Bordeaux, Burgundy, Diois, Jura, Languedoc, the Loire and Provence are the regions where the Group manages some of France’s most important estates, châteaux and domaines—magical places where unique wines are produced, exported to 170 countries around the world.

Maisons just a click away

Thanks to the web platform, these places become “accessible” to everyone, just a click away, through a website that takes users directly inside the 15 wine-producing companies owned by the Group: Caves Carod, Chartron & Trébuchet, Château De Fesles, Château De La Galinière, Domaine De La Baume, Domaine Marguerite Carillon, Domaine Viticole De La Ville De Colmar, Maison Arthur Metz, Maison Du Vigneron – Domaine De Savagny, Maison Klipfel, Maison Lacheteau, Maison Moillard – Beaune, Maison Moillard – Meursault, Maison Moillard – Nuits-Saint-Georges and Maison Sauvion.

A complete service

SecretsdeCave.com brings all these entities together, acting as a major hub for the Group. Orders are processed within 48 hours and shipments are guaranteed worldwide and are secure thanks both to the packaging and payment methods, available via credit cards, Apple Pay and bank transfer.

The platform also has a customer service team made up of real people who dedicate themselves every day to welcoming customers, while the contact details on the website allow users to communicate directly with the estates. There is also a chat, active all day, which is not an AI-powered chatbot, but a service to contact in case of need or when information is required, with the aim of making the website experience as comfortable as possible for users.

The comment

“Through SecretsdeCave.com – comments Romina Romano, country manager of Les Grands Chais de France in Italy – we want to make the magnificent French wine regions accessible to everyone, making high-quality labels available at highly competitive prices. Above all, however, we want enthusiasts to become increasingly familiar with maisons that represent global wine-making excellence and production techniques that are both ancient and sophisticated. Moreover, the platform also allows users to personalise bottles: this is an increasingly sought-after service for everyone’s special moments, and it is proving a great success. Finally, there is also a section of the website where users can choose from gift boxes containing bottles or accessories, such as Coravin devices, professional corkscrews, champagne stoppers and many other products from the world of wine.”.

This content was translated with the assistance of artificial intelligence.